Frequently Asked Questions

Everything you need to know about your Kin Ship order.

How long will it take for my order to ship?

Most orders are processed and shipped within 2-4 business days. You will receive a tracking number via email as soon as your package hits the road.

What is your return policy?

We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure original tags are attached to be eligible for a full refund.

How do your clothes fit?

Our apparel generally follows a standard unisex fit. We recommend checking the specific size guide located on each product page to find your perfect measurement.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

What materials do you use for your apparel?

We prioritize comfort and durability, using high-quality cotton blends and eco-friendly fabrics whenever possible to ensure your goods last for years to come.

Can I change or cancel my order after it's placed?

Because we aim to ship orders quickly, we can only make changes within 1 hour of purchase. Please contact our support team immediately if you need assistance.