Returns & Exchanges

We want you to love your Kin Ship apparel, so if your order isn't quite right, we accept returns and exchanges on unworn items within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

3

Package Your Items

Securely pack your unworn goods in the original mailer or a similar protective envelope and affix the prepaid label to the outside.

4

Drop Off and Wait

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing